Case Study8 min readMay 12, 2026
How Bewakoof Cut RTO by 38% Using WhatsApp Automation
When Bewakoof's RTO rate hit 24%, they turned to msg10x's AI-powered NDR recovery. Here's exactly what they did and the results — from intelligent address verification to real-time delivery nudges that slashed returns and recovered lost revenue.
WhatsApp Tips12 min read
The Ultimate Guide to WhatsApp Broadcast Campaigns in 2026
Everything you need to know about sending high-converting broadcast messages — segmentation, timing, templates, and compliance.
Comparison15 min read
WATI vs Interakt vs msg10x: Which WhatsApp CRM Should You Choose?
An honest, feature-by-feature breakdown of the top three WhatsApp CRM platforms for Indian D2C brands in 2026.
Case Study6 min read
How WOW Skin Science Automates 70% of Customer Queries with AI
WOW Skin Science's AI bot handles thousands of daily queries — returns, tracking, and reorders — without a single human agent.
Payments8 min read
COD to Prepaid: The Strategy That Boosted BoAt's Prepaid Rate to 34%
BoAt used targeted WhatsApp nudges, instant UPI incentives, and smart timing to shift a third of orders to prepaid.
WhatsApp Tips10 min read
WhatsApp Templates: Complete Guide to Meta Approval in 2026
Step-by-step guide to writing, submitting, and getting WhatsApp message templates approved — with common rejection fixes.
Product Update4 min read
Introducing Voice Commerce: Hindi Voice-to-Cart on WhatsApp
msg10x launches Voice Commerce — customers can now browse, select, and order products in Hindi via WhatsApp voice messages.
RTO & Logistics11 min read
The D2C RTO Crisis: Why 1 in 5 Orders Returns and How to Stop It
India's return-to-origin problem costs D2C brands billions annually. Here's the data, the root causes, and actionable fixes.
Product Update5 min read
Team Gamification: How Leaderboards Boosted CSAT by 22%
Support teams that use msg10x leaderboards resolve tickets faster and score higher on customer satisfaction surveys.
WhatsApp Tips9 min read
Shopify + msg10x: The Complete Integration Guide
Connect your Shopify store to msg10x in under 15 minutes. Automate order confirmations, NDR alerts, and review requests.
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